When Tech Hiccups Become Patient Delays: A Project Manager’s Take on Systems Thinking in Healthcare Ops

In healthcare operations, the smallest misalignment can cascade into real-world consequences: missed appointments, delayed care, and frustrated patients. As a project manager, I’ve learned that solving these issues isn’t about heroics, it’s about structure, foresight, and cross-functional execution. Long ago when I was working at the Atlanta VA, I noticed a recurring disruption: every fewContinueContinue reading “When Tech Hiccups Become Patient Delays: A Project Manager’s Take on Systems Thinking in Healthcare Ops”

Technology in Healthcare: Enhancing Lives Through Innovation

Throughout my professional career, I’ve been able to witness firsthand how technology can revolutionize healthcare and improve lives. Working with hearing aids, their software and telehealth platforms have not only sharpened my technical expertise but also ignited my passion for healthtech innovation. As an Audiologist, I’ve seen how the right tools can bridge the gapContinueContinue reading “Technology in Healthcare: Enhancing Lives Through Innovation”

FDA Approves Nuance Audio Glasses: A New Era for Hearing Aids

The concept of hearing aid glasses is not a new one. They have been around since the 1960’s with several companies attempting to produce them. Recently EssilorLuxottica has announced it received FDA clearance for the Nuance Audio glasses. They are set to launch commercially in the US in early 2025. According to IEEE Pulse  theContinueContinue reading “FDA Approves Nuance Audio Glasses: A New Era for Hearing Aids”

Hearing Aid Feature in AirPods Pro 2 Explained

I reviewed the De Novo Classification request for the “Hearing Aid Feature” (HAF) which refers to the software within the AirPods Pro 2 (hardware) to allow them to function as OTC hearing aids. It is described as “a software-only mobile medical application that is intended to be used with compatible wearable electronic products”. The indicationsContinueContinue reading “Hearing Aid Feature in AirPods Pro 2 Explained”

Evaluating Online Information on Hearing Aids: A Credibility Review

To follow-up on my last article, I reviewed a research titled “Evaluating Quality, Credibility, and Readability of Online Over-the-Counter Hearing Aid Information” by Shah et. al.. This study evaluated the quality, credibility, and readability of online -over-the-counter hearing aid educational material. The authors sourced the first 50 articles of 32,300,000 results from a Google Search of “over-the-counter hearing aids”.ContinueContinue reading “Evaluating Online Information on Hearing Aids: A Credibility Review”

Colorism and Structural Bias in Over-The-Counter Hearing Aid Color Options

One of the things that has always bothered me about the hearing aid space, is the lack of a variety of skin tone options for mid to darker skin tones. Recently I went on a deep-dive of information seeking about Over-the-Counter (OTC) hearing aids. I came across a fascinating article by Kirjava and Faulkner (2024)ContinueContinue reading “Colorism and Structural Bias in Over-The-Counter Hearing Aid Color Options”

Understanding Over-The-Counter Hearing Aids

Navigating the world of hearing aids can be overwhelming, especially with the introduction of over-the-counter (OTC) options. The American Academy of Audiology provides valuable insights into what OTC hearing aids are and who they are best suited for. What Are OTC Hearing Aids? OTC hearing aids are devices designed to amplify sound, making it easier forContinueContinue reading “Understanding Over-The-Counter Hearing Aids”